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📨 List of email notifications

Ugo Q avatar
Written by Ugo Q
Updated over 10 months ago

Throughout the process, from the training request until its closing, several notification emails are sent to the people concerned. Here is a summary table of notification types, triggers and recipients.

Training request Catalog

The training request can be initiated by different roles (employee, manager, training department for example). We use the term initiator to avoid specifying a particular role.

Notification's type

Recipient(s)

Copy

Training request approved by final approver​
example

Employee

--

Training request approved by final approver​
example

Manager

--

Training request cancelled
example

Employee

--

Training request cancelled

Employee

--

💡 Good to know:

  • A request can be canceled by a superior.

  • A request can be canceled by the employee as long as it has not yet been validated by a superior.

Planning and registration

Here is a summary table of the types of notifications sent by email once the training request has been accepted and during the training preparation phase.

Type de notification

Recipient(s)

Copy

Training proposal(s) (outside catalog)
​​​example

Initiator

N+1
if it's the employee

Request for budgetary validation (non-catalogue)
​​example

Budget approbator

--

Session(s) proposal
​​​example

Employee

N+1

Relaunch of proposed session(s))
​​​example

Employee

N+1

Session's inscription confirmation
​​​example

Employee

N+1

Session's cancellation confirmation
​​​example

Employee

Convocation (Calendar invitation)
​​​example

Employee

Convocations N-1 list (Optionnel)

N+1

Convocation J-7 reminder
​​​example

Employee

Session's cancellation
​​​example

Employee

N+1

Training done

Here is a summary table of the types of notifications sent by email once the training is done.

Type de notification

Recipient(s)

Copy

Hot survey (+ 3 reminders)
​​​​example

Employee

--

Absence alerte
​​​​​example

N+1

--

In-app Comments

An e-mail is sent to you to notify you that a new comment has been added to the discussion thread of a request in which you play a role (Employee, Manager, HR, Training Manager, Manager).

Type de notification

Recipients(s)

Copy

New comment
example

Employee + Admin

--

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