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🐛 Fix connection issues

Ugo Q avatar
Written by Ugo Q
Updated over a year ago

Clear cache and delete cookies

If you have connection problems and are having difficulty logging into e-gos with the message "🤔 Oops, something went wrong..." you probably need to clear your browser's cache and delete cookies to reset the connection.

Depending on your browser, the procedure may vary. Please review the guides below and try to log in again. Depending on your browser, the procedure may differ, please refer to the guides below and try to log in again.

Google Chrome

Microsoft Edge

Mozilla Firefox

If, however, you are still unable to connect, please contact our support and open a ticket.

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