This guide aims to ensure you have full access to our e-gos Learning SaaS tool, as well as to ensure you receive notification emails correctly.
Network Whitelisting
Please allow network traffic (HTTP / HTTPS) to:
Main domain: egos-learning.com
All subdomains: *.egos-learning.com
This applies to access to the application, associated resources (files, images, scripts) and API services.
To configure:
Firewall
Proxy
DNS filtering
Email Whitelisting
Please allow the reception of emails sent from:
Domain: egos-learning.com
These emails contain:
User notifications
Invitations
Updates and information related to the use of the platform
To configure:
Email gateway
Antispam
Allowed senders lists
Additional technical points
Emails may be sent via third-party servers (professional email sending services).
To ensure email reception, it is recommended to add our domain to "safe" lists rather than limiting yourself to IPs.
Support
In case of problems or technical questions, you can contact our support at: [email protected]